Sr. Field Service Representative

June 16, 2026

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We're hiring a Generalist Service Representative II to deliver top-tier technical service to our customers. If you thrive in a hands-on role where you solve problems, ensure safety, and keep critical systems running smoothly, this opportunity is for you. What will you do?<ul style="font-family: 'Arial', sans-serif; font-size: 10pt; margin-bottom: 20px;"><li> Install, commission, and maintain customer systems following established procedures to ensure optimal performance</li><li> Conduct preventive and corrective maintenance that maximizes equipment reliability and minimizes downtime</li><li> Diagnose and repair technical issues onsite with a focus on safety, quality, and customer satisfaction</li><li> Proactively identify customer needs and recommend solutions that drive service growth</li></ul>What are the key skills we are looking for:<ul style="font-family: 'Arial', sans-serif; font-size: 10pt; margin-bottom: 20px;"><li> Active Listening — intermediate level; understanding customer concerns to deliver tailored technical solutions</li><li> Customer Orientation — intermediate level; building trust through responsive and professional service delivery</li><li> Installation — intermediate level; setting up systems accurately to meet operational specifications</li><li> Commissioning — intermediate level; validating system functionality before handover to customers</li><li> Preventive Maintenance — intermediate level; conducting scheduled inspections to prevent equipment failures</li><li> Problem Solving — developing level; diagnosing technical issues and implementing effective fixes</li><li> Technical Documentation — intermediate level; maintaining accurate service records and reports</li><li> Time Management — intermediate level; balancing multiple service calls while meeting deadlines</li></ul>What qualifications will make you successful:<ul style="font-family: 'Arial', sans-serif; font-size: 10pt; margin-bottom: 20px;"><li> Technical expertise with the ability to work independently and apply procedures effectively</li><li> Resilience and flexibility to handle dynamic field service environments</li><li> Strong communication skills to engage customers and explain technical concepts clearly</li><li> Commitment to safety standards and delivering high-quality service every time</li></ul> What's in it for me?<ul style="font-family: 'Arial', sans-serif; font-size: 10pt; margin-bottom: 20px;"><li> Engaging, hands-on work with real impact on customer operations</li><li> Professional development through technical training and certification opportunities</li><li> Collaborative culture that prioritizes safety, quality, and continuous improvement</li><li> Variety and autonomy in a role that keeps you moving and learning</li></ul>Ready to bring your technical talent to a team that values excellence? Apply today! At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.For this U.S. based position, the expected pay range is USD 86,400 - USD 129,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.Schneider Electric is there when it matters most to youOur Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.Support Your Community. We make a difference through volunteer leave, programs with the <a href="" target="_blank">Schneider Electric Foundation</a>, youth education initiatives, and military leave benefits. Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric – apply today!€40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries <iframe src="//" width="560" height="314" allowfullscreen="allowfullscreen"></iframe> You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter <a href="" target="_blank" rel="noopener">here</a> Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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